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Digital Signage: People Like Interactivity

by: DavidLittle
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Control tower, control grid, taking control, controlling interest, command and control, and even control freak. Nearly everywhere you look and everywhere you go, the name of the game is control. Whos in charge here, anyway? Perhaps you have a friend like mine who wants more control over his own destiny. The good news is that this new technology can give everyone more control.

According to the iSuppli forecasts, vendors of the touch screen technology stand to reap the rewards of this consumer love affair. Consider this: worldwide shipments of touch-screen modules will reach 341 million units in 2008, or about $3.4 billion in value. In five short years, global shipments of touch-screen display modules will more than double to 833 million units.

Thus, it should be no surprise that when it comes to technology control is of paramount importance to consumer adoption and success. Look no further than the overwhelming popularity of Apple Computers iPod, iPhone and iPod Touch for some of most recent examples of the power of scratching that itch for control. And that desire to reach out, touch a screen and control a technology shows no sign of abating.

According to market research firm iSuppli, worldwide shipments of touch-screen modules will reach 341 million units in 2008, or about $3.4 billion in value. However, five short years from now, the research organization forecasts global shipments of touch-screen display modules will more than double to 833 million units.

When coupled with digital signage technology, such touch-screen sensors can transform ordinary linear digital signage content (in other words, a succession on visual and audio elements presented one after another) into dynamic, interactive content that lets the public seek out the information about a product they desire. Interactive digital signage combines the best of the kiosk world namely touch-screen interactivity- with the power of consistent messaging delivered when the sign operates in a traditional linear mode.

The situation will be exacerbated as cable TV gets more interactive, IPTV rollouts with on-screen hotspot links and over-the-top video (video delivered via Internet broadband connection) blurs the line further between whats a television and whats a computer. The good news for digital signage marketers is that a variety of interactive technologies are being integrated into some of todays digital signs, giving them touchscreen capabilities and freeing them to combine the best of the kiosks world with the strengths of digital signage.

In a nutshell, these interactive, hybrid digital signs can attract attention while in linear mode by playing back special offers or even something as basic as television programming and at the touch of one finger transition into an interactive mode in which a consumer can find the product information, electronic coupon or one of an endless list of info nuggets that are desired.

Winning the race to influence consumer-purchasing decisions soon will mean digital signage content producers soon will be forced to add interactivity. While there certainly will still be a place for traditional linear digital signage content, its hard to imagine a future in which interactive hybrid digital signs arent at the least an important addition to the marketing mix.

To do otherwise is out of step with consumer expectations nurtured through a succession of technologies, including iPods, Blackberry devices, and GPS navigation units to name only a few, that put them in charge and promise that control is just a touch away.

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About the Author

David Little is a digital signage enthusiast with 20 years of experience helping businesses use technology to effectively communicate their unique marketing messages. For further digital signage insight from Keywest Technology, visit our website for many helpful tips and examples.  

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